Legal notice

Distributor
O5 Tea Japan Inc.

Representative
Kei Tamura

Location
119-1 Shimogamo Miyazakicho, Sakyo-ku, Kyoto, Kyoto 606-0802

Email address
o5teajapan@gmail.com

Website
https://o5tea.jp

Sales price
Please refer to each product page.

Required fees other than product price
Shipping fee: Actual cost will be charged.

Payment method
Credit card payment / bank transfer

Payment period
・Credit card payment: Payment is confirmed when the product is ordered.
・Bank transfer: After placing an order, please pay to the specified account by the specified due date. Once payment is confirmed, arrangements will begin.

Product delivery period and delivery method
After payment is confirmed, it will be shipped within 1 to 4 weeks domestically and 2 to 4 weeks overseas.
Please note that delivery delays may occur due to bad weather or the circumstances of the delivery company.
Please check the shipping policy for details.

Regarding returns, defective products, and cancellations

Please note that we cannot accept returns or exchanges due to customer convenience.
Returns and exchanges due to product defects will only be accepted within 7 days of receipt of the product.
We will cover the shipping costs.
Please see our refund policy for details. ​